User Provisioning
User Provisioning
HGE Uslimato distinguishes between two types of users:
Local Users (Asset-only)
Local users have no HGE ID and cannot sign in. They serve exclusively for asset assignment — e.g., to assign devices to a person without giving them a login.
- Create under Settings > Users > New User > Local only
- No login, no email verification
- Can be promoted to HGE ID users at any time
HGE ID Users
HGE ID users receive a full login with email verification. They can sign in to the application and have role-based permissions.
- Create under Settings > Users > New User > HGE ID
- The person receives a verification email
- 14-day grace period for verification
Invite Existing HGE ID
If a user already has an HGE ID in another tenant, you can invite them to your tenant:
- Settings > Users > Invite Existing HGE ID
- Enter email address and assign groups
- The person receives an invitation email (double opt-in)
- After acceptance, the user is automatically added to the tenant
Grant / Revoke License
- Grant HGE ID: A local user is promoted to an HGE ID user
- Revoke HGE ID: An HGE ID user is demoted to a local user
The last admin user of a tenant cannot be demoted.
Plan Quota
The number of HGE ID users is limited by the active billing plan. Local users (asset-only) do not count against the quota.