uslimato
|

Onboarding Tours

Onboarding Tours

HGE Uslimato includes a built-in onboarding system that guides new users through the platform with interactive, step-by-step tours.

How It Works

When you first log in to a new tenant, you'll be presented with the Onboarding Page — a checklist of guided tours tailored to your role. Each tour highlights key parts of the application and explains how to use them.

Available Tours

TourTarget AudienceStepsDescription
Welcome TourAll users5Dashboard, navigation, search, tenant switching
Asset BasicsAll users6Asset list, search, filters, creation, status management
Process IntroductionTechnicians, Helpdesk5Movements, step wizard, handover protocols
Admin SetupAdministrators8Catalog, user management, settings, permissions

Tour Flow

  1. First Login: You're redirected to the onboarding page
  2. Start Tours: Click "Start" on any tour to begin the guided walkthrough
  3. Complete or Skip: Finish tours at your own pace or skip for later
  4. Dashboard Widget: If you skip, a progress widget appears on your dashboard
  5. Dismiss Widget: Close the widget when you're ready — it won't come back
  6. Settings: Restart any tour anytime from Settings → Onboarding

Dashboard Widget

If you skip the onboarding page or haven't completed all tours, a Getting Started widget appears at the top of your dashboard. It shows:

  • Your progress (X of Y tours completed)
  • A "Continue Setup" button to resume the next unfinished tour
  • A dismiss button to hide the widget

The widget disappears automatically once all tours are completed.

Restarting Tours

For Yourself

Go to Settings → Onboarding to:

  • See the status of each tour (completed, skipped, pending)
  • Replay any individual tour
  • Reset all onboarding progress to start fresh

Admin Reset (for Other Users)

Administrators can reset onboarding for other users. This is useful when:

  • A new employee takes over an existing account
  • A user needs to re-learn features after major updates

To reset another user's onboarding, go to the user's detail page and select "Reset Onboarding" from the actions menu.

Help Trigger

On key pages (Assets, Processes, Catalog), you'll find a small ? icon next to the page title. Clicking it starts the relevant tour for that page — useful even after completing onboarding.

Platform Administration

The platform team can reset onboarding for all users in a tenant:

  1. Navigate to the tenant management
  2. Find the tenant
  3. Click "Reset Onboarding"

This clears all user progress, requiring everyone to go through onboarding again on their next login.