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Onboarding tours

Uslimato ships guided tours that walk new users through the important areas inside the application itself — rather than leaving them alone with an empty screen.

#What happens on your first sign-in

The first time you sign in to a tenant you land on the onboarding page: a checklist of guided tours tailored to your role. Each tour highlights one area of the application and explains it in context.

TourWho forStepsWhat it covers
Welcome tourEveryone5Dashboard, navigation, search, tenant switching
Asset basicsEveryone6Asset list, search, filters, creating, status
Process introTechnicians, helpdesk5Movements, step wizard, handover protocols
Admin setupAdministrators8Catalog, users, settings, permissions

#Taking or skipping the tours

Nothing forces you to do onboarding in one sitting.

  1. Click Start on a tour on the onboarding page
  2. Work through it at your own pace — or leave it at any point
  3. If you skip, a Getting started widget appears at the top of your Dashboard with your progress
  4. Continue setup picks up at the next unfinished tour
  5. The widget can be dismissed, and disappears on its own once every tour is complete

#Replaying a tour later

Under Settings › Onboarding you see the state of every tour — complete, skipped or open — and can replay individual tours or reset the whole progress.

On top of that, the important pages (assets, processes, catalog) carry a small ? next to the page title. Clicking it starts exactly the tour belonging to that page — still useful long after onboarding.

#Resetting onboarding for someone else

Administrators can reset onboarding for individual people. That is worth doing when an existing account is taken over by someone new, or when a larger release warrants re-explaining a feature.

Open the user's detail page and pick Reset onboarding from the actions menu. On their next sign-in that person starts on the onboarding page again.

Note
A reset clears the onboarding progress only. Roles, assignments and all of that person's data stay untouched.
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