Self-service
Service catalog
The service catalog answers the question "What can I do?" – you pick a category and Uslimato pre-fills your request accordingly.
#The categories
Six categories cover the most common needs:
- Hardware request – new device, accessory or replacement
- Software request – license or software installation
- Access request – access to a system, folder or application
- Report a problem – malfunction or defect
- Training request – onboarding or training
- Other – anything that fits no other category
#Pre-filled requests
When you pick a category, the request starts with the right fields. So the right information lands directly with the service team – no back-and-forth.
Was this helpful?
Suggest an edit